VIDEO SUMMARY
Discovering Hidden Steps: Your Life's Blueprint for Greatness
Hey there, rockstar! 🌟
Did you know that your life experiences might just be connecting the dots for an epic journey ahead? 🚀
Ever thought about how dropping out of college led Steve Jobs to creating the Mac? 🖥️
Or how sleeping on floors and returning bottles paved the way for his success? 🛌♻️
Intriguing, right? But here’s the kicker – those seemingly random events are like puzzle pieces, and only in hindsight do they reveal the bigger picture! 🧩
What if your daily grind and unexpected detours are part of a grand design, setting the stage for something incredible? 🌠
Follow your intuition, embrace the twists and turns, and who knows where your unique journey will lead! 🗺️
You’ve got the power to create your own path, so stay curious, stay motivated, and watch the dots connect! 🧐🔗
Ready to uncover your extraordinary story? Stay tuned for more! 📚🔥
#ConnectTheDots #LifeJourney #StayCurious
Step-by-Step Guide
Step 1: Understand that You Can Change the World
Description:
Steve Jobs emphasizes that everything around you, what you call life, was made up by people no smarter than you. You can change and influence it.
Implementation:
- Recognize that the world you live in is not fixed; it’s created by people like you.
- Understand that you have the power to change, influence, and shape the world around you.
- Embrace the idea that life is not just something to live in but something to improve and leave your mark upon.
Specific Details:
- Realize that innovation and change often come from questioning the status quo.
- Believe in your ability to make a difference and don’t limit yourself to existing boundaries.
Step 2: Develop Passion for What You Do
Description:
Having a deep passion for your work is essential because it helps you persevere through challenges and tough times.
Implementation:
- Find work or projects that genuinely excite and interest you.
- Dedicate yourself to your chosen path, even when it gets difficult.
- Seek joy and fulfillment in the process, not just the end result.
Specific Details:
- Pursue a career or projects aligned with your interests and values.
- Understand that passion can provide the motivation needed to overcome obstacles.
Step 3: Be Resourceful and Innovative
Description:
Steve Jobs shares how he and his team built their first computers by being resourceful and innovative.
Implementation:
- When faced with limitations, find creative solutions to overcome them.
- Look for ways to repurpose existing resources and materials.
- Don’t be afraid to take risks and try new approaches.
Specific Details:
- Jobs and his team liberated parts from other devices and built their computers.
- They later decided to sell printed circuit boards as a product to ease assembly for others.
- Being resourceful and innovative can lead to unexpected opportunities.
Step 4: Seize Opportunities
Description:
Steve Jobs seized the opportunity when a bike shop owner wanted fully assembled and tested computers.
Implementation:
- Be open to unexpected opportunities that come your way.
- Act quickly and adapt to changing circumstances.
- Build strong relationships and networks that can lead to new opportunities.
Specific Details:
- When the bike shop owner wanted fully assembled computers, Jobs and his team secured parts and built 100 computers.
- They sold 50 of them, paid off their distributors, and started their journey.
Step 5: Embrace Marketing and Distribution
Description:
Steve Jobs realized the importance of marketing and distribution. He started reaching out to other computer stores around the country.
Implementation:
- Understand that marketing and distribution are crucial aspects of business success.
- Build relationships with potential partners, retailers, and distributors.
- Gradually build momentum by promoting your product or idea.
Specific Details:
- Actively network with other businesses and individuals in your industry.
- Create marketing strategies and distribution channels to reach your target audience.
- Understand that successful marketing takes time and effort.
Step 6: Transition from Planning to Action
Description:
Planning is essential, but the real experience comes from taking action and seeing things happen.
Implementation:
- While planning is important, don’t hesitate to take action.
- Understand that the real learning comes from experiencing the results of your efforts.
- Be open to adjusting your plans based on real-world feedback.
Specific Details:
- Don’t wait for the perfect plan; start executing and adjust as you go.
- Be prepared for unexpected outcomes and be willing to adapt.
- Experience is a valuable teacher, and sometimes you need to learn by doing.
Step 7: Focus on Quality Over Quantity
Description:
Steve Jobs advised focusing on making the best products rather than producing a large quantity of average products.
Implementation:
- Prioritize quality in everything you create or offer.
- Identify and eliminate low-quality or unnecessary elements.
- Concentrate on delivering exceptional value to your customers.
Specific Details:
- Strive for excellence in product design, functionality, and aesthetics.
- Regularly evaluate your offerings and remove anything that doesn’t meet high standards.
- Quality often leads to customer loyalty and long-term success.
Step 8: Encourage Self-Management
Description:
Great people are self-managing; they don’t need to be micromanaged. Focus on creating a shared vision.
Implementation:
- Seek team members who are self-driven and capable of managing themselves.
- Provide a clear and inspiring vision that guides the team.
- Foster a culture of self-management and accountability.
Specific Details:
- Trust your team members to make decisions and take ownership of their work.
- Leadership is about articulating a common vision that everyone can rally behind.
- Encourage open communication and collaboration within the team.
Step 9: Recruit and Assemble a Great Team
Description:
Recruiting and building a talented team is essential for success.
Implementation:
- Prioritize the recruitment of individuals who are exceptionally skilled and passionate.
- Invest time and effort in the hiring process to find the right people.
- Form a core group of talented individuals who share your vision.
Specific Details:
- Conduct thorough interviews and assessments to identify the best candidates.
- Look for individuals who not only have the skills but also share the same passion and enthusiasm.
- Building a great team is critical to achieving your goals and maintaining a high standard of work.
Step 10: Share a Common Vision
Description:
Effective leadership involves articulating and fostering a shared vision among your team members.
Implementation:
- Clearly communicate your vision for the project or organization.
- Ensure that everyone on the team understands and aligns with the common vision.
- Foster consensus and unity around the shared goals and objectives.
Specific Details:
- Regularly communicate and reinforce the shared vision through meetings and discussions.
- Encourage team members to contribute their ideas and perspectives to refine the vision.
- A shared vision is the driving force behind a cohesive and motivated team.
Step 11: Avoid Over-Management
Description:
Steve Jobs shared his experience of hiring professional managers and how it didn’t work well for Apple. Avoid over-managing and allow capable individuals to shine.
Implementation:
- Recognize that professional managers may not always be the best fit for a creative and innovative environment.
- Trust your team members to self-manage and contribute to the company’s success.
- Prioritize hiring individuals who can make a meaningful impact over managerial experience.
Specific Details:
- Don’t let excessive management hinder creativity and innovation within your organization.
- Value individuals who can contribute to the company’s goals directly.
Step 12: Provide Unique Opportunities
Description:
Apple provided unique opportunities for its employees, allowing them to prove themselves and excel.
Implementation:
- Create an environment where employees have the chance to demonstrate their skills and talents.
- Encourage innovation and allow employees to take on challenging projects.
- Support and recognize individual contributions within the organization.
Specific Details:
- Empower your team members to take ownership of their work and contribute to the company’s success.
- Foster a culture that values individual growth and development.
- Recognize and reward exceptional efforts and results.
Step 13: Prioritize Passion and Purpose Over Wealth
Description:
Steve Jobs mentioned that he never did it for the money; he focused on the company, products, and enabling people.
Implementation:
- Prioritize your passion and purpose in your work and projects.
- Understand that money can enable you to invest in meaningful ideas and projects.
- Find fulfillment in the impact you make rather than just financial gain.
Specific Details:
- While financial success is important, it shouldn’t be the sole driver of your efforts.
- Focus on creating value and making a difference in people’s lives.
- Money can be a tool for achieving your goals, but it’s not the ultimate goal itself.
Step 14: Strive for Excellence and Quality
Description:
Steve Jobs emphasized the importance of making the best products and maintaining high standards of quality.
Implementation:
- Set high standards for the quality of your products or services.
- Continuously strive for excellence in everything you create.
- Regularly evaluate and improve your offerings to meet customer expectations.
Specific Details:
- Quality is a long-term investment in building trust and reputation.
- Take pride in delivering products or services that you can stand behind proudly.
- Customer satisfaction often comes from consistently providing exceptional quality.
Step 15: Offer Value at a Fair Price
Description:
Apple aimed to offer products that were not premium-priced but still provided great value.
Implementation:
- Strive to offer products or services that provide value to your customers.
- Price your offerings competitively without compromising on quality.
- Ensure that your customers feel they are getting their money’s worth.
Specific Details:
- Understand your target market and their expectations for value.
- Avoid overpricing or underpricing your products; find a fair balance.
- Customer loyalty often results from a combination of value and quality.
Step 16: Start with the Customer Experience
Description:
Begin your innovation and product development process by focusing on creating an incredible customer experience.
Implementation:
- Prioritize understanding your customers’ needs, preferences, and pain points.
- Develop products or solutions that address real customer problems and provide value.
- Work backward from the customer experience to guide your technological advancements.
Specific Details:
- Customer-centric innovation leads to products that resonate with users.
- Regularly gather feedback and insights from your customers to refine and improve your offerings.
- Create a seamless and delightful customer journey.
Step 17: Emphasize Benefits Over Technology
Description:
Instead of starting with technology and trying to market it, prioritize identifying the incredible benefits you can offer to customers.
Implementation:
- Focus on communicating the advantages and benefits of your product or service.
- Highlight how your offering can improve customers’ lives and solve their problems.
- Avoid overwhelming customers with technical details; instead, tell a compelling story.
Specific Details:
- Use language that resonates with your target audience and clearly conveys the value you provide.
- Craft marketing messages and presentations that emphasize real-world benefits.
- Make it easy for customers to understand why they should choose your solution.
Step 18: Recognize the Importance of Branding
Description:
A strong brand is essential for success. Apple’s brand is among the world’s best, and Jobs stressed the need to invest in it.
Implementation:
- Invest in building and maintaining a powerful brand identity.
- Ensure that your brand represents your company’s values and what you stand for.
- Consistently deliver on your brand promise to build trust and loyalty.
Specific Details:
- Your brand is not just a logo; it’s the perception and reputation of your company.
- Keep your brand message clear and consistent across all touchpoints.
- Brand loyalty can lead to repeat business and word-of-mouth recommendations.
Step 19: Focus on Values, Not Just Products
Description:
Emphasize values and principles in your business strategy, aligning them with your products and services.
Implementation:
- Define the core values and principles that guide your company.
- Ensure that your products and services reflect these values and provide value to customers.
- Communicate your company’s values to customers and stakeholders.
Specific Details:
- Values-driven businesses often connect more deeply with customers who share similar values.
- Transparency and authenticity in upholding values can build trust.
- Consider how your products or services align with the values your company represents.
Step 20: Acknowledge Mistakes and Support Your Team
Description:
Mistakes will happen, but it’s essential to acknowledge them, support your team, and continue moving forward.
Implementation:
- Accept that mistakes are part of the journey and a source of valuable learning.
- Encourage a culture of open communication and learning from errors.
- Support your team members as they work through challenges and setbacks.
Specific Details:
- Mistakes can lead to innovation and improvement when addressed constructively.
- Provide guidance and resources to help your team overcome obstacles.
- Focus on the collective effort to achieve your goals, rather than dwelling on individual mistakes.
Step 21: Background and Introduction
Description:
This step provides an overview of the context and background information mentioned in the video transcription, including details about Apple and its values.
Implementation:
- Start by introducing the topic of the video, which is about Apple’s core values and their brand marketing campaign.
- Mention that Apple had fired their agency and was embarking on a new campaign.
- Explain that the focus was on rediscovering and communicating Apple’s core values.
Specific Details:
- Apple had recently fired its advertising agency and was looking to redefine its brand image.
- The video discusses the importance of core values and how they remain constant even as other aspects change.
Step 22: The Core Value of Apple
Description:
This step delves into Apple’s core value, which is believing that people with passion can change the world.
Implementation:
- Explain that Apple’s core value is the belief that passionate individuals can make a positive impact on the world.
- Mention that this value drives Apple’s approach to product development and customer relationships.
Specific Details:
- Apple believes that those who are passionate and driven can bring about positive change in the world.
- This belief influences the company’s actions and collaborations with software developers and customers.
Step 23: Brand Marketing Campaign
Description:
This step discusses Apple’s approach to its brand marketing campaign, emphasizing a return to its core values.
Implementation:
- Explain that Apple was launching a brand marketing campaign after several years.
- Mention that the campaign focuses on honoring people who think differently and have changed the world.
- Discuss how the campaign uses the slogan “Think Different.”
Specific Details:
- The campaign is a return to Apple’s core values and emphasizes honoring individuals who have made a difference.
- “Think Different” is the slogan used to convey this message.
Step 24: Steve Jobs’ Personal Story
Description:
This step shares a personal story from Steve Jobs’ life, highlighting the importance of following one’s passion.
Implementation:
- Explain Steve Jobs’ early life and how he was put up for adoption by his biological mother.
- Mention that his adoptive parents promised he would go to college.
- Discuss how he dropped out of college after six months and trusted that things would work out.
Specific Details:
- Steve Jobs’ adoption and upbringing by parents who hadn’t graduated from college.
- His decision to drop out of college despite the financial sacrifices made by his parents.
- The significance of trusting his instincts and interests.
Step 25: Conclusion of Steve Jobs’ Story
Description:
This step concludes the story of Steve Jobs’ life and the lesson it imparts.
Implementation:
- Explain that Steve Jobs dropped out of college but continued to attend interesting classes.
- Mention the challenges he faced, such as sleeping on friends’ floors and returning bottles for food.
- Conclude by highlighting how his unconventional path eventually led to success.
Specific Details:
- Steve Jobs continued his education by attending classes of his choice.
- He faced financial difficulties during this time but persisted in following his interests.
- His unconventional path eventually led to his founding of Apple and his significant impact on the tech industry.
Step 26: The Value of Curiosity and Intuition
Description:
This step explores Steve Jobs’ appreciation for curiosity and intuition and how they played a role in his life.
Implementation:
- Explain that Steve Jobs stumbled into valuable knowledge by following his curiosity and intuition.
- Provide an example related to his time at Reed College and calligraphy.
- Emphasize the idea that what he learned seemed impractical at the time but became essential later.
Specific Details:
- Steve Jobs valued curiosity and intuition, even when the immediate practicality was unclear.
- He mentions taking a calligraphy class at Reed College and learning about typography.
- The knowledge gained from this seemingly unrelated class later influenced the design of the Macintosh computer.
Step 27: Connecting the Dots
Description:
This step discusses the concept of connecting the dots in one’s life, looking back at past experiences.
Implementation:
- Explain that Steve Jobs couldn’t foresee how his college experiences would connect to his future.
- Emphasize the importance of trusting that the dots will connect in the future.
- Encourage the audience to trust their intuition and follow their hearts.
Specific Details:
- Steve Jobs acknowledges that it was impossible to predict the future while in college.
- He underscores the value of hindsight in understanding how different life experiences connect.
- Trusting in the eventual alignment of these experiences is crucial for personal and professional growth.
Step 28: The Role of Love and Loss
Description:
This step delves into Steve Jobs’ personal experience of love for his work and the subsequent loss when he was fired from Apple.
Implementation:
- Explain that Steve Jobs started Apple and was deeply passionate about his work.
- Mention the growth of Apple and the release of the Macintosh.
- Discuss how he got fired from the company he co-founded.
Specific Details:
- Steve Jobs had a deep love for the work he did and co-founding Apple.
- The company grew significantly, and they released groundbreaking products like the Macintosh.
- His firing from Apple was a significant and devastating event in his life.
Step 29: Finding New Beginnings
Description:
This step focuses on Steve Jobs’ resilience and his ability to find new beginnings after facing setbacks.
Implementation:
- Explain that Steve Jobs didn’t give up after being fired from Apple.
- Mention his involvement in founding NeXT and Pixar.
- Discuss how he eventually returned to Apple.
Specific Details:
- Steve Jobs didn’t let his firing define his career and went on to start NeXT and Pixar.
- His journey eventually led to his return to Apple, where he played a crucial role in its resurgence.
Step 30: Conclusion and Lesson
Description:
This step concludes Steve Jobs’ speech and highlights the lesson he wants to impart.
Implementation:
- Conclude by emphasizing the importance of following one’s passion and trusting in life’s journey.
- Encourage the audience to trust in their instincts and believe in their ability to make a difference.
Specific Details:
- Steve Jobs underscores the value of pursuing one’s passion and staying committed.
- He encourages the audience to trust in themselves and their unique journey.
Step 31: Overcoming Setbacks
Description:
This step discusses how Steve Jobs overcame his setback of being fired from Apple and started over.
Implementation:
- Explain that Steve Jobs initially felt lost and even considered leaving the tech industry.
- Mention how he eventually realized that he still loved what he did.
- Discuss his decision to start over by founding NeXT and Pixar.
Specific Details:
- Steve Jobs initially struggled with his firing from Apple and felt like he had let down the previous generation of entrepreneurs.
- He considered running away from the tech industry but ultimately chose to start over.
- The setback of being fired from Apple led to the creation of NeXT and Pixar.
Step 32: The Importance of Passion
Description:
This step emphasizes the significance of loving what you do and finding your passion.
Implementation:
- Explain that Steve Jobs loved his work, even when faced with difficulties.
- Discuss the importance of doing what you believe is great work and not settling for less.
- Encourage the audience to keep looking for what they love.
Specific Details:
- Steve Jobs believed in doing what you love and not settling for anything less.
- He viewed work as a significant part of life and stressed the importance of satisfaction in one’s career.
- The relationship between passion and work gets better with time when you find what you truly love.
Step 33: Facing Mortality
Description:
This step delves into Steve Jobs’ realization of his own mortality and its impact on his life choices.
Implementation:
- Explain how Steve Jobs was influenced by a quote about living each day as if it were your last.
- Mention his daily reflection on whether he was doing what he truly wanted.
- Discuss the profound effect of facing mortality on his decision-making.
Specific Details:
- Steve Jobs adopted the practice of asking himself if he would want to do what he was about to do if it were his last day.
- He recognized that external pressures and fears became less significant when confronted with the reality of mortality.
- This perspective helped him make important life choices.
Step 34: Cancer Diagnosis and Perspective
Description:
This step discusses Steve Jobs’ cancer diagnosis and how it changed his perspective on life.
Implementation:
- Explain that Steve Jobs received a cancer diagnosis that was initially believed to be incurable.
- Discuss the emotional impact of being told to get his affairs in order.
- Describe the discovery that his cancer was a rare form that could be cured with surgery.
Specific Details:
- Steve Jobs received a devastating diagnosis and was told he had a limited time to live.
- The initial prognosis led to difficult discussions and preparations for the worst.
- A subsequent biopsy revealed a more optimistic prognosis, leading to surgery.
Step 35: Reflecting on Mortality and Life’s Inevitability
Description:
This step discusses Steve Jobs’ reflection on mortality and the realization that death is an inevitable part of life.
Implementation:
- Explain that Steve Jobs faced a life-threatening illness, and his perspective on death changed.
- Discuss his acknowledgment that no one can escape death, making it an essential part of life.
Specific Details:
- Steve Jobs faced a near-death experience due to his illness but ultimately recovered.
- He emphasizes that death is a destination that everyone will eventually reach, and it’s a natural part of life.
Step 36: The Significance of Time
Description:
This step underscores the importance of not wasting time and living authentically.
Implementation:
- Explain that Steve Jobs encourages the audience not to waste their limited time.
- Discuss his advice to avoid living someone else’s life and not be trapped by external influences.
- Emphasize the importance of following one’s own inner voice and intuition.
Specific Details:
- Steve Jobs urges the audience to make the most of their limited time and not be influenced by others.
- He advises against conforming to external expectations and encourages listening to one’s inner voice and intuition.
Step 37: The Influence of The Whole Earth Catalog
Description:
This step discusses Steve Jobs’ appreciation for “The Whole Earth Catalog” and its impact on his generation.
Implementation:
- Explain that “The Whole Earth Catalog” was an influential publication in Steve Jobs’ youth.
- Mention its creator, Stewart Brand, and the DIY ethos it promoted.
- Discuss the significance of the farewell message, “Stay hungry, stay foolish.”
Specific Details:
- “The Whole Earth Catalog” was a publication that had a significant impact on Steve Jobs’ generation.
- It encouraged a DIY and idealistic approach to life and was a precursor to modern tools like Google.
- The message “Stay hungry, stay foolish” from the farewell issue left a lasting impression on Steve Jobs.
Step 38: Steve Jobs’ Wish for the Graduates
Description:
This step concludes Steve Jobs’ speech and highlights his wish for the graduating audience.
Implementation:
- Conclude by mentioning Steve Jobs’ wish for the graduates to “stay hungry, stay foolish.”
- Emphasize the importance of maintaining curiosity, passion, and a willingness to take risks.
Specific Details:
- Steve Jobs wishes the graduates to remain hungry for knowledge and to stay open to being adventurous and unconventional.
- He encourages them to continue believing in themselves and pursuing their passions.
Step 39: Conclusion of the Transcript Analysis
Description:
This step wraps up the analysis of the video transcription.
Implementation:
- Summarize the main points covered in the transcript analysis.
- Conclude by inviting any further questions or discussion on the topic.
Specific Details:
- The transcript analysis covered Steve Jobs’ life experiences and the lessons he shared in his commencement speech.
- It emphasized the importance of following one’s passion, not wasting time, facing mortality, and staying curious and open to new experiences.
COMPREHENSIVE CONTENT
Steve Jobs’ Top Ten Rules for Success
He is considered the father of the digital revolution, a master of innovation, and a design perfectionist. He had a network of over eight billion dollars in 2010. He is one of my personal favorite entrepreneurs of all time. He is Steve Jobs from Apple, and here are his top ten rules for success.
Embrace Change and Influence Life
“The thing I would say is when you grow up, you tend to get told that the world is the way it is, and your life is just to live your life inside the world, try not to bash into the walls too much. Ah, try to have a nice family life, have fun, save a little money. But life, that’s a very limited life. Life can be much broader once you discover one simple fact, and that is everything around you that you call life was made up by people who were no smarter than you, and you can change it, you can influence it, you can build your own things that other people can use. And the minute that you understand that, you can poke life; in fact, something you know, you push in, something you pop out the other side. You can change it, you can mold it. Ahm, that’s maybe the most important thing is to shake off this… notion that life is there and you’re just gonna live in it versus embrace it, change it, improve it, make your mark upon it. Uh, I think that is very important, and however you learn that once you learn it, you’ll wanna change life and make it better cause it’s kinda messed up in a lot of ways. Once you learn that, you’ll never be the same again.”
Passion is Key
“People say you have to have a lot of passion for what you’re doing, and it’s totally true, and the reason is, because it’s so hard that if you don’t, any rational person would give up. It’s really hard, and you have to do it over a sustained period of time. So if you don’t love it, you don’t have fun doing it, you don’t really love it, you’re gonna give up, and that’s what happens to most people, actually. If you really look at the ones that ended up, you know, being successful ‘on quote’ in the eyes of society than the ones that didn’t, oftentimes, it’s the ones that were successful, love what they did so they could persevere, you know, it got really tough and… and the ones that didn’t love it, quit because they’re ??????? right, who would wanna put up with this stuff if you don’t love it. So, it’s a lot of hard work and… and it’s a lot of worrying constantly and… if you don’t love it, you’re gonna fail, so you gotta love it, you gotta have passion.”
Building a Computer
“We had absolutely no idea what people gonna do because we can’t afford to buy it a computer to the market so we liberated some parts for new Packard and Atari quickly. I’m not report down design for about six months and decided that I would build on the computer. So we built, and I was up till four in the morning.”
Starting Apple Computer
“For many moons, and we’ve got it working, we showed some reference immediately, everybody wanted, and it turned out to talk about 40 hours to build one of these things, in about another 20, 30, 40 bucket, and we have a lot of friends at work that similar companies who could liberate the parts. Also, have seven Mary screaming of arts in line, helping our friends to build computers, and it’s just going to be a tremendous strain on our lives. So we got the idea one day that we could make a printed circuit board without the parts and sell black printed circuit boards to our friends and probably cut the assembly and debug time down, you know, five, ten hours or so. What’s so just HPC calculator, and I sold my van, we got 1,300 bucks together, and there are a friend of ours who is this a PC board layout person, 1,300 bucks to do his lay out the side. We sell printed circuit boards that twice what it cost to build them and hopefully recoup our calculator and transportation at some later date.
So that’s what we did, and I was out trying to peddle PC boards one day and walked into a bike shop, the first bike shop in Palo Alto. Then owner of the bike shop, Paul Terrell, said, ‘You would like to take 50 of these computers,’ and I saw dollar signs in front of my eyes. But what he had one catch was that he wanted them fully assembled and tested ready to go, which is a new twist. So we spent the next five days on the phone with distributors and convinced the electronics parts distributors around here to give us about ten thousand dollars with the parts this time.
So we got the parts, and we built a hundred computers, and we sold 50 of them for cash in 29 days, paid off the distributors, and that’s how we got started. So we had 50 computers leftover, but that meant we had to sell, so then we started worrying about marketing, worrying about distribution, got on the phone with the other computer stores around the country, and gradually the whole thing began to build momentum.
At that point in time, we had some feeling that we were onto something, but the feeling was so different than the experience of actually seeing it happen. Right now, it’s entirely different, and sometimes a lot of people ask, ‘When did you know it was going to be this phenomenon?’ and you can say, ‘Yeah, you know, we planned it out; we had it on a piece of paper,’ but the experience of seeing 500 people working at Apple computers is different than the experience of seeing a five-year-old kid who really understands what he’s the tool that he’s got in front.”
Advice from Steve Jobs
“When you first got the job at the yo, you got a call from Steve Jobs, and he offered you some advice. Well, he didn’t call to offer me advice, but we have worked together on a Nike-Apple collaboration called nike+. We took what Apple knows, what Nike knows, and you know, brought a new technology to the market. Anyway, long story short, he said, ‘Hey, congratulations, that’s great, you’re going to do a great job.’ I said, ‘Well, do you have any advice?’ and he said, ‘No, no, you know, you’re great.’ And then there’s a pause, and he goes, ‘Well, I do have some advice. It was 90, makes some of the best product in the world, I mean product that you lust after, absolutely beautiful, stunning product. But you also make a lot of crap.’ He said, ‘Just get rid of the crappy stuff and focus on the good stuff.’ And then I expected a little pause and a laugh, but there was a pause but no laughs at the end, and he was absolutely right.”
Leadership and Vision
“Greatest people are self-managing; they don’t need to be managed. You think they know what, once they know what to do, they’ll go figure out how to do it. They don’t need to be managed at all. What they need is a common vision, and that’s what leadership is. What leadership is, having a vision, being able to articulate that so the people around you can understand it and getting a consensus on a common vision. We wanted people that were insanely great at what they did but were not necessarily those seasoned.”
Building a Core Group and Recruitment
“It’s a lot of people so the neatest thing that happens is when you get a core group of, you know, ten great people that it becomes self-policing as to who they let into that group. So I consider the most important job of someone like myself is recruiting, agonized over hiring, we have the interviews. I go back and look at some of the interviews again. They would start at nine or ten in the morning and go through dinner. I knew interviewing would talk to everybody in the building at least once, maybe a couple of times, and then come back for another round of interviews. And then they’ll get together and talk about it, and then before the last edit, by now it’s critical, hardly ever here, at least to my mind, was when we finally decided we liked them enough to show them the Macintosh prototype and then set them down in front of it. And if they just kind of our borders and this is a nice computer, we don’t want. I wanted their eyes to light up and then to get really excited, and then we knew they were one of us. And everybody just wanted to work not because it was work that had to be done, but it was because something that we really believed in that was just going to really make a difference, and that’s what kept the whole thing going. We all want to do exactly the same thing.”
Hiring and Management
“Instead of spending our time arguing about what the computer should be, we all knew what the computer should be and just when did we go through that stage at Apple where we went out and we got off we’re going to be a big company let’s hire professional management. We went out and hired a bunch of professional management, it didn’t work at all, most of them are bozos, they knew how to manage but they don’t know how to do anything. And so, what if you’re a great person, why do you want to work for something you can’t learn anything from? You know what’s interesting, you know what the best managers are? There are the great individual contributors who never ever want to be a manager but they have to be a manager because all everyone else is going to be able to do as good a job as them.”
Taking Risks and Money
“After hiring two professional managers from outside the company and firing them both, Jobs gambled on Debbie, a member of the Macintosh team, 32 years old and an English literature major with an MBA from Stanford. He was a financial manager with no experience in manufacturing. ‘I mean, there’s no way in the world anybody else would give me this chance to run this kind of operation, and I don’t kid myself about that. It’s an incredible high risk for myself personally and professionally and for Apple as the company to put a person like myself in this job. I mean, they’re really betting on a lot of things. We’re betting that my feel that organizational effectiveness, you know, overrides all those in a lack of technology, lack of experience, lack of, you know, time in manufacturing. So it’s a big risk, and I’m just an example. In every single person on the Mac team, almost, in your entry-level person, you could say that about. This is a place where people were afforded incredibly unique opportunities to prove that they could do a good down. They could write the book again inscribed inside the casing of every Macintosh, unseen by the consumer, are the signatures of the whole team. This is Apple’s way of affirming that their latest innovation is a product of the individuals who created it, not the corporation.”
Money and the Importance of the Company
“It’s very interesting. I was worth about over a million dollars when I was 23 and over 10 million dollars when I was 24 and over a hundred million dollars for those 25. And it wasn’t that important because I never did it for the money. I think money is a wonderful thing because it enables you to do things, enables you to invest in ideas that don’t have a short-term payback and things like that. But especially at that point in my life, it was not the most important thing. The most important thing was the company, the people, the products we were making, what we were going to enable people to do with these products. So I didn’t think about it a great deal, and I never sold any stock. I just really believed that the company would do very well over the long term.”
Making the Best Personal Computers
“Our goal is to make the best personal computers in the world and make products we are proud to sell and would recommend to our family and friends. And we want to do that at the lowest price as we can. But I have to tell you, there’s some stuff in our industry that we wouldn’t be proud to ship, that we wouldn’t be proud to recommend to our family and friends, and we can’t do it. We just can’t ship junk. So there’s a threshold that we can’t cross because of who we are. But we want to make the best personal computers in the industry, and a slice of the industry that wants that too. And what you’ll find is our products are usually not premium-priced. You go, what?”
Competition and Customer-Centric Approach
“You go and price out our competitors’ products, and you add the features that you have to add to make them useful, and you’ll find in some cases they are more expensive than our price. The difference is we don’t offer stripped-down lousy products. You know we just don’t offer categories of products like that. But if you move those aside and compare us with our competitors, I think we compare pretty favorably, and a lot of people who have been doing that and saying that now for the last 18 months.”
Addressing Questions and Criticisms
“Yes, Mr. Jobs, you’re a bright and important man. Your tongue, add and clear that I’m several counts you discussed, you don’t know what you’re talking about. I would like, for example, for you to express in clear terms how is a Java, in any of its incarnations, address that the idea is embodied and open. And when you’re finished with that, perhaps you could tell us what you personally have been doing for the last seven years. Yeah, you know you can please some of the people some of the time, but one of the hardest things when you’re trying to effect change is that people like this gentleman are right in some areas. I’m sure that there are some things OpenDoc does probably even more than I am not familiar with that nothing else out there does. And I’m sure that you can make some demos, maybe a small commercial app that demonstrates those things. The hardest thing is, how does that fit into a cohesive larger vision that’s going to allow you to sell eight billion dollars, ten billion dollars of products a year? And one of the things I’ve always found is that you’ve gotta start with the customer experience and work backward to the technology. You can’t start with the technology and try to figure out where you’re going to try to sell it. And I’ve made this mistake probably more than anybody else in this room, and I’ve got the scar tissue to prove it, and I know that it’s the case. And as we have tried to come up with a strategy and a vision for Apple, it started with what incredible benefits can we give to the customer? Where can we take the customer? Not starting with, let’s sit down with the engineers and figure out what awesome technology we have, and then how we’re going to market that. And I think that’s the right path to take.”
The LaserWriter and Customer Appeal
“I remember with the LaserWriter, we built the world’s first small laser printers, you know, and there was awesome technology in that box. We had the first Canon laser printing cheap laser printing engine in the world in the United States here at Apple. We had a very wonderful printer controller that we designed. We had Adobe’s PostScript software. And there we have Apple talking, there’s just awesome technology in the box. And I remember seeing the first printout come out of it and just picking it up and looking at the thing, you know we can sell this because you don’t have to know anything about what’s in that box. All we have to do is hold up something, ‘You want this?’ And if you remember back to 1984, before laser printers, it was pretty startling to see that people want, ‘Wow, yes.’ And that’s where Apple’s got to get back to.”
Supporting the Team and Learning from Mistakes
“You know, I’m sorry that OpenDoc got caught up along the way, and I readily admit there are many things in life that I want defense that is what I’m talking about. So I apologize for that too, but there’s a whole lot of people working super, super hard right now at Apple, you know. Ah, be John Green, Oh, Fred. I mean, the whole team is working, burning the midnight oil, trying to and and people, you know, hundreds of people below them to execute on some of these things, and they’re they’re doing the best. And I think that what we need to do, and some mistakes will be made, by the way, some mistakes will be made along the way, that’s to it because at least some decisions are being made along the way. And we’ll find a mistake affects them, and I think what we need to do is support that team going through this very important stage as they work their butts off. They’re all getting calls being offered three times as much money.”
Supporting the Team and Writing Applications
“To go do this without the valleys hot none of them are leaving, and I think we need to support them and see them through this and write some damn good applications to support Apple on the market. That’s my own point of view. Mistakes we made, some people will be pissed off, some people will not know what they’re talking about, but I think it is so much better than where things were not very long ago, and I think we’re gonna get there.”
Brand Marketing and Apple’s Brand
“I mean, marketing about values. This is a very complicated world. It’s a very noisy world, and we’re not going to get a chance to get people to remember much about us, no company is. And so we have to be really clear on what we wanted to know about us. Now Apple, fortunately, is one of the half a dozen best brands in the whole world, right up there with Nike, Disney, Coke, Sony. It is one of the greats of the great, not just in this country but all around the globe. But, but, but even a great brand needs investment and caring if it’s going to retain its relevance and vitality, and the Apple brand has clearly suffered from neglect in this area in the last few years, and we need to bring it back.”
Marketing Approach and Focusing on Values
“The way to do that is not to talk about speeds and feeds. It’s not to talk about myths and negatives. It’s not to talk about why we’re better than Windows. The dairy industry tried for 20 years to convince you that milk is good for you to lie, but they tried anyway. The sales are going like this, and then they tried, ‘Got Milk?’ and the sales are going like this. Got nothing to talk about the part that focuses on the absence of the product. But, but, but the best example of all and one of the greatest jobs of marketing and the if the universe has ever seen is Nike. Remember, Nike sells a commodity, these are shoes, and yet when you think of Nike, you feel something different than the shoe company, and their ads, you know, they don’t ever talk about the product. They will never tell you about the air soles and by the better the Reeboks, their soles was not you doing advertising. They honor great athletes, and they own great athletics. That’s who they are. That’s what they are about.”
Apple’s Core Value
“Apple spent a fortune on advertising; you’d never know it. You’d never know. So when I got here, Apple just fired the agency doing the competition with 23 agencies that you know, for Mr. Naylor, pick one, and we blew that up, and we hired Chiat/Day, the ad agency that I was fortunate to work with years ago. We created some award-winning work, including the commercial voted the best ad ever made in 1984 by advertising professionals. And we started working about eight weeks ago, and what was the question we asked was, our customers want to know who we are, and what is it that we stand for, where do we fit in this world, and what more about isn’t making boxes for people to get the job done, although we do that well, we do that better than almost anybody in some cases. But Apple’s about something more than Apple at the core. Its core value is that we believe that people with passion can change the world, and that’s what we believe. And we have the opportunity to work with people like that. We have an opportunity to work with people like you, with software developers, with customers who have done it in some big and some small ways. And we believe that in this world, people can change it for the better, and that those people are crazy enough to think they can change the world are the ones that actually do.”
Story of Connecting the Dots
“I’m honored to be with you today for your commencement from one of the finest universities in the world. Truth be told, I never graduated from college, and this is the closest I’ve ever gotten to a college graduation. Today, I want to tell you three stories from my life. That’s it, no big deal, just three stories.”
Dropping Out of College
“The first story is about connecting the dots. I dropped out of Reed College after the first six months but then stayed around as a drop-in for another 18 months or so before I really quit. So why did I drop out? It started before I was born. My biological mother was a young, unwed graduate student, and she decided to put me up for adoption. She felt very strongly that I should be adopted by college graduates. So everything was all set for me to be adopted at birth by a lawyer and his wife, except that when I popped out, they decided at the last minute that they really wanted a girl. So my parents, who were on a waiting list, got a call in the middle of the night asking, ‘We’ve got an unexpected baby boy, if you want him?’ They said, ‘Of course.’ My biological mother found out later that my mother had never graduated from college, and my father had never graduated from high school. She refused to sign the final adoption papers. She only relented a few months later when my parents promised that I would go to college. This was the start of my life.”
Dropping in on Interesting Classes
“And seventeen years later, I did go to college. But I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents’ savings were being spent on my college tuition. After six months, I couldn’t see the value in it. I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was, spending all the money my parents had saved their entire life. So, I decided to drop out and trust that it would all work out okay. It was pretty scary at the time, but looking back, it was one of the best decisions I ever made.”
Calligraphy Class
“The minute I dropped out, I could stop taking the required classes that didn’t interest me and begin dropping in on the ones that looked far more interesting. It wasn’t all romantic. I didn’t have a dorm room, so I slept on the floor in friends’ rooms. I returned Coke bottles for the five-cent deposits to buy food with, and I would walk the seven miles across town every Sunday night to get one good meal a week at the Hare Krishna temple.”
Calligraphy and Typography
“I loved it. And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on. Let me give you one example. Reed College at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus, every poster, every label on every drawer was beautifully hand-calligraphed. Because I had dropped out and didn’t have to take the normal classes, I decided to take a calligraphy class to learn how to do this.”
Embracing Mortality
“About a year ago, I was diagnosed with cancer. I had a scan at 7:30 in the morning, and it clearly showed a tumor on my pancreas. I didn’t even know what a pancreas was. The doctors told me this was almost certainly a type of cancer that is incurable and that I should expect to live no longer than three to six months. My doctor advised me to go home and get my affairs in order, which is doctor’s code for ‘prepare to die.’ It means to try and tell your kids everything you thought you’d have the next 10 years to tell them in just a few months. It means to make sure everything is buttoned up so that it will be as easy as possible for your family. It means to say your goodbyes.”
A Second Chance at Life
“I lived with that diagnosis all day. Later that evening, I had a biopsy where they stuck an endoscope down my throat through my stomach and into my intestines, put a needle into my pancreas, and got a few cells from the tumor. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope, the doctor started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery, and thankfully, I’m fine now.”
The Value of Life
“This was the closest I’ve been to facing death, and I hope it’s the closest I get for a few more decades. Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept: No one wants to die.”
Introduction
Even people who want to go to heaven don’t want to die to get there, and yet death is the destination we all share. No one has ever escaped it, and that is as it should be because death is very likely the single best invention of life. It’s life’s change agent; it clears out the old to make way for the new.
The Passage of Time
Right now, the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it’s quite true. Your time is limited, so don’t waste it living someone else’s life.
Avoiding Dogma
Don’t be trapped by dogma, which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice.
Follow Your Heart and Intuition
And most importantly, have the courage to follow your heart and intuition; they somehow already know what you truly want to become. Everything else is secondary.
Inspiration from the Past
Yeah, when I was young, there was an amazing publication called the Whole Earth Catalog, which was one of the Bibles of my generation. It was created by a fellow named Stewart Brand, not far from here in Menlo Park. And he brought it to life with his poetic touch. This was in the late sixties before personal computers and desktop publishing, so it was all made with typewriters, scissors, and Polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along. It was idealistic, overflowing with new tools and great notions.
Stay Hungry, Stay Foolish
Stuart and his team put out several issues of the Whole Earth Catalog, and then when it ran its course, they put out a final issue. It was the mid-nineteen seventies, and I was your age.