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VIDEO SUMMARY
Discover the Proven Steps to Overcoming Sales Resistance
Hey there, champ! Ever faced objections and resistance in sales that hit you like a curveball? 😬
Picture this: You’re trying to convince your buddy to take vitamins, and they’re like, “Nah, I don’t believe in ’em.” 😒
Well, guess what? You’re not alone! We’ve all been there, feeling those objections like a ton of bricks.
But here’s where the magic happens – it’s the FEEL, FELT, FOUND method! 🪄
First, you FEEL the struggle, like, “Yeah, I get it, I’ve been there too.”
Then, you let ’em know others have FELT the same way, just like your skeptical buddy.
And finally, the golden moment – you reveal what you or others have FOUND, the game-changing solution! 🎉
That’s right, it’s like turning objections into opportunities. 🔄
Get ready to level up your persuasion game and turn those “NOs” into “HECK YEAHs!” 🙌
Click the link to dive deeper into this sales wizardry! 💼💼
#SalesNinja #ObjectionHandling #GameChanger
Step-by-Step Guide
Step 1: Introduction to the 3F Method
Description:
This step provides an overview of the 3F sales method, which is designed to handle objections and resistance from prospects during a sales conversation.
Implementation:
- Begin by acknowledging the prospect’s objection or resistance with empathy.
- Avoid responding with force or argumentation.
- Instead, follow the formula: Feel, Felt, Found.
- Express understanding of how the prospect feels.
Specific Details:
- Empathy is crucial; make the prospect feel heard and understood.
- The formula involves acknowledging their feelings, sharing that others have felt the same way, and presenting what you or others have found as a solution or benefit.
Step 2: Feel Phase
Description:
This step focuses on the “Feel” phase of the 3F method, where you connect with the prospect’s emotions and objections.
Implementation:
- Respond to objections with empathy and understanding.
- Use phrases like “I understand how you feel” to demonstrate empathy.
- Make the prospect feel heard and validated.
Specific Details:
- Customize your response to the prospect’s objections to show genuine empathy.
- Avoid using robotic or scripted responses; instead, convey sincerity in understanding their perspective.
Step 3: Felt Phase
Description:
In this step, you transition to the “Felt” phase of the 3F method, where you share that others have experienced similar objections or concerns.
Implementation:
- After expressing empathy, mention that others have felt the same way.
- Provide examples or anecdotes about other customers or situations where objections were common.
Specific Details:
- Share relatable stories or experiences that align with the prospect’s objections.
- Show that the prospect is not alone in their concerns.
Step 4: Found Phase
Description:
The “Found” phase of the 3F method involves presenting a solution or positive outcome that you or others have discovered.
Implementation:
- Conclude the 3F method by sharing what you or others have found as a resolution to the issue.
- Highlight the benefits or positive results of the solution.
Specific Details:
- Clearly communicate the solution or the positive outcomes that can be achieved.
- Connect the solution to the prospect’s objections to make it relevant to their situation.
Step 5: Application Examples
Description:
This step provides two practical examples of how to apply the 3F method in sales conversations.
Implementation:
- In the first example, persuade a friend to take vitamins using the 3F method.
- In the second example, convince a traditional business owner of the value of digital marketing services.
Specific Details:
- In each example, follow the feel, felt, found formula to address objections and provide a persuasive response.
- Tailor your response to the specific objections or concerns raised by the prospect.
Step 6: Closing and Further Training
Description:
This final step offers additional resources and training opportunities for improving your sales skills.
Implementation:
- Access more in-depth training on closing and sales by clicking the provided link in the description.
- Take advantage of the training to enhance your sales techniques and learn from role plays and real-life scenarios.
Specific Details:
- The training offers a deeper dive into sales strategies and includes examples of role plays to help you understand and apply the techniques effectively.
- Utilize the training to improve your closing skills and increase your success in sales.
COMPREHENSIVE CONTENT
Introduction
Now if you follow my work, you know I’m not a big fan of a lot of the traditional sales methods, right? From time to time there’s one or two techniques that I like that I keep on my tool belt. And today I want to share one of those with you, and that is the 3F methods. So let me give you a little bit of context.
The 3F Method
Let’s say you’re talking to a prospect, and you are getting resistance, right? They’re giving you objections. Just like, almost like martial art, they’re throwing a lot of punches at you. No, no, no, no, no! Why they’re not taking action today, right? And they’re giving you a lot of objections. So instead of fighting force with force, right? Instead of, they give you resistance and you fight with force, what you want to do is kinda do a little bit of redirection. And the way you do that is through what I call a 3F method. And that is, feel, felt, found. Feel, felt, found. Now very, very simple.
Implementing the 3F Method
So what you wanna do, is first of all, whenever you get resistance and they give you an objection, first, you need to have empathy. Don’t fight, don’t argue, say, “You know what? “I understand how you feel,” right? “I understand how you feel.” Felt, “Others felt the same way,” you explain. And then, “Here’s what I found.” Feel, felt, found.
Demonstrating the Method
Now, what you don’t wanna do is you don’t wanna do it like a robot, right? When you get an objection, “Oh yeah, I know exactly how you feel, “and others, customers, felt the same way. “And what I found is this is simply not true.” That’s not what I’m talking about, it is a formula. So during the feel phase you might say something like, “I understand your concern. If I were in your shoes, I would have similar concern as well.” Or you might say something like, “I could see where you’re coming from, I understand.” You see, so you don’t necessarily have to use the feel word, right? But it’s a step, step one, empathy. Step two, felt.
Examples of the 3F Method
Let me quickly demonstrate. Let’s do an example where, let’s say I’m talking to a friend, right? I’m trying to persuade them, and I would say something like, let’s say I want to convince them of taking vitamins. Very simple idea, and I would say, say, “No, you don’t get it, I never take vitamins. I never believe in these things. Hey man, you know what? “I understand, I totally get it, right? “I used to believe in the same thing. “I don’t take vitamins, I don’t need vitamins. “I get enough nutrition just from the day-to-day food. “And what I realize is there are actually many types “of vitamins, and when you take the right vitamin, “such as this brand, right? “When I take it, what I found is every morning “when I take it, I actually have more energy “throughout the day, right? “That I’m more focused, I’m more productive, “then my mind is more clear. “And I get sick less just by taking these couple vitamins.” You see how that works? Feel, felt, found, let me give you another example.
Let’s say you offer digital marketing services to, let’s say, traditional business owner. That they don’t know much about digital marketing or social media. They’re still doing very old-school type marketing. Let’s say you want to close them on your digital marketing services, and they say to you, “No, I don’t believe in this social media, Facebook things, and all these things, I don’t understand how it works. I don’t think they even work,” right? “Hey, Mr. Business Owner, I know exactly where you’re coming from. If I was in your shoes, I would watch every single dollar that I spend on marketing. ‘Cause in a small business every single dollar counts, right? What I found from other business owners is, at first they didn’t quite understand how this whole thing works, but haven’t you had experience where sometimes people find you on the internet? And then they come into your store, and they visit your business, and you ask them, ‘How did you find us?’ ‘Like, oh it’s through the internet.'” But if you are already getting customers by accident, imagine what you could do if you actually intentionally come up with a plan and most strategically have your website optimized, right? Being able to run certain ads on Facebook, or on Google, to bring you more customers. So that every single customer that comes in, it’s not an expense for you, it is an investment. So you spend a dollar, you get $3 back. Does that make sense? Feel, felt, found.
Closing Remarks
Now, you don’t hear exactly the word of feel, felt, found, but you see the formula, by not fighting, not resisting the prospect, yes, right? The resistance coming, you redirect, and you go boom, boom, boom. So that’s the 3F methods, feel, felt, found. Now if you want more in-depth training from me on closing and on sales, I have created a four-part training series, a four-day training series, absolutely free.
Testimonials
On ACC, I just shared a video yesterday with my HDC shirt, and also my certificate that came in, and also shared my first boom, and also shared that I got a contract signed yesterday for $14,000 and I was gonna make about 1,700 bucks. Like 1,200 bucks with like a $500 bonus. Cool thing is, this morning, I just got another one signed for $14,000 and I’m gonna get another $1,700 next week. So that’s about, that’s like 3,400 bucks in a week, not too shabby. And that’s like more than I made in a month at my old job, and I wouldn’t have this opportunity if it wasn’t for a friend of mine seeing me and helping me get this opportunity at this job, and I wouldn’t been possible if I didn’t get the training from HTC.
Yeah baby, ’cause another influencer today. The third one I closed so far. $7,500 packages closing at 20% with a 500 pound setup fee.
Call to Action
All you need to do is click the link here, in the description, or somewhere here, and get the training. You can get access to it right now. And I’ll go much more in-depth, and you’ll also hear examples of role plays. What some of these closing scenarios, some of these closing calls actually sound like. So go ahead, click the link right now.
