At EduExpres, we collect your personal data directly from you through the information you provide. This includes your name (or username), email address, messenger details (such as Skype or Telegram), professional background, and payment information.
We value the information you provide as it enables us to deliver the services you have requested. However, if you choose not to disclose your personal data, we may not be able to provide you with the services you require.
At EduExpres, we make use of the information you provide us for a variety of purposes, which includes:
Registering you as either a Publisher or an Advertiser on our website and granting you access to your personal account to use and receive our services.
Maintaining communication with you to keep you informed of our services.
Fulfilling the KYC/AML procedures required by law.
Understanding and fulfilling your needs and preferences.
Developing and enhancing our existing service offerings.
Analyzing trends, statistics, usage, and activities in relation to our website to improve its functionality.
Conducting marketing activities like adding you to our email subscription list, sending you promotional materials, and offering email advertising.
Meeting all legal and regulatory requirements.
We may also use non-personally identifiable information like your IP address, geographical location, browser type and version, operating system, the date and time of visits, the pages viewed, and the time spent on our website, to analyze trends and statistics, enhance the operation of our website, and serve content and advertisements.
At EduExpres, we take every reasonable measure to ensure that the personal information we collect about you is accurate, timely, and secure. To this end, we have deployed a variety of security measures, including encryption and authentication tools, to protect and maintain the confidentiality, integrity, and availability of your personal data.
Our security measures include:
Strict authorization criteria to access your personal data on a “need-to-know” basis and solely for the purpose specified;
Transfer of acquired data in a secure form;
Storage of confidential data on our secure servers;
Firewall safeguarding of IT systems to provide protection against unauthorized access; and
Continuous monitoring of access to IT systems to detect and prevent the misuse of personal data.
If you have received a password from us to access certain parts of our website, you are responsible for maintaining the confidentiality of this password and complying with all other security procedures which we inform you of from time to time. We request that you do not share your password with anyone.
We strive to protect your personal information, but we cannot guarantee or warrant its complete security as no data transmission over the internet can be 100% secure. We will not be responsible for any losses incurred as a result of a breach of confidentiality in respect to your use of the website or any information you transmit to the website. Additionally, we do not assume any responsibility for the data you submit to or receive from us through the internet, or for any unauthorized access or use of that information. We cannot guarantee that information communicated by you to us or sent to you by us will be received or that it will not be altered before or after its transmission to us.
By using our website, you agree to not hold us and our respective past, present, and future employees, officers, directors, contractors, consultants, advisers, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors, and assigns (collectively, the “our Parties”) liable for any loss or damage incurred as a result of any misappropriation, interception, modification, deletion, destruction, or use of information provided through our website.
We will keep your personal data for as long as necessary for the purpose for which we initially collected them. If you want us to stop processing your personal data, please contact us. In case of financial obligations between us or legal actions, we will retain your personal data until the end of the period in which legal action or investigations might arise in respect of the services provided.
At EduExpres, we understand the importance of protecting your personal data. We will only disclose your personal data in situations where it is necessary to do so, such as:
Identifying, contacting, or taking legal action against individuals or entities who may cause harm to you, us, or others;
Complying with an official inquiry by governmental authorities;
Securing compliance with legal provisions or requirements of judicial proceedings that concern us; or
Disclosing personal data as required by law.
We recognize that your privacy is important, and we will not disclose more personal data than necessary to achieve the intended purpose. In all cases, we take great care to ensure that your personal data is handled responsibly and with the highest level of security.
We strive to keep your personal information accurate and up-to-date. You have the right to access, correct, update, or delete your personal information that we hold, subject to applicable legal requirements. You may do so by sending us an email or by making the necessary amendments in your personal account.
If you wish to delete your personal information from our database, you may send us an email requesting the same, and we will use commercially reasonable efforts to accommodate your request.
You may also opt-out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt-out, we may still send you non-promotional communications, such as technical notices, support or administrative notifications or information about changes to this Policy.
Most web browsers are set to accept cookies as the default. You may wish to opt-out by turning off cookies in your browser’s help menu.
The Website is intended for a general audience of at least 18 years of age. We do not knowingly collect, use, or disseminate any personal data from children under the age of 18. If we become aware that personal data regarding a child under the age of 18 has been collected on the Website, we will make reasonable efforts to delete it from our records immediately.
If you disagree with the changes in our Policy, please do not use the Website after the posting of such changes online. By using the Website following the posting of changes to this Policy, you agree to all such changes.
You may request to access, correct, or delete the personal data we have collected about you by sending an email to [email protected] or by making the necessary amendments in your personal account through feedback forms and chats. If you request to terminate the processing of your personal data, we will terminate processing your personal data. You may also opt-out of receiving promotional communications from us by following the instructions in those communications. If you opt-out, we may still send you non-promotional communications, such as technical notices, support or administrative notifications, or information about changes to this Policy.
You also have other rights provided to you by data protection law, including but not limited to the right to free access to your personal data that have been provided to us and that have been subject to processing; to be informed about amendments made to the terms of this Policy in an efficient manner before the implementation of new amendments or of the new information processing policy; right to be forgotten; right to restrict processing, right to withdraw consent if it was given, etc.
If you have any requests, complaints, or claims in relation to processing your personal data by us, please send an email from your contact email, which was indicated by you on our Website. Your email should contain your name and other personal data, which you provided on our Website to help us identify you, as well as a description of the facts that give rise to the request, claim, or complaint and the purpose sought (update, correction, deletion, or fulfillment of duties).
We consider all requests within 14 days. Before answering the claim, we will verify your identity and find your personal data in our database. If the claim or information provided is incomplete, we will request additional information for your identification, which shall be provided by you within 5 days of receipt of the claim to remedy the failures. If you fail to submit the required documentation or information within 5 days of the date of the initial claim, you shall be deemed to have waived the claim.
In addition to the above, you have other rights under applicable data protection laws, including but not limited to the right to be informed about any amendments made to this Policy and the right to withdraw your consent if given.
If you have any request, complaint or claim to us in relation to processing of your personal data, please, send it to our contact email with your name and other personal information provided by you on our website. We will consider all requests within 14 days of receipt, verify your identity and find your personal data in our database. If we need additional information to verify your identity, we will request the same from you. If you fail to provide the required information within the given time, we may not be able to process your request.
If we are unable to address your request within the specified time period, we will inform you about the delay and provide you with a new timeline. We may need to retain certain information for legal or legitimate business purposes, and we may also be required to retain some of your information for a certain period of time due to statutory or legal requirements.